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Shipping & Returns

Shipping Information

At HAPAY Designs, we strive to provide efficient shipping services to ensure your orders reach you in a timely manner. Our shipping methods are reliable and our packaging is carefully designed to protect your products during transit. 

 

We have a 2-3 working day turnaround time from order and print. Once the order has been printed and packed up, we ship on a next working day delivery with Royal Mail, First Class.

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We ship worldwide. 

Return & Exchange Information

We want you to be completely satisfied with your purchase from HAPAY Designs. If for any reason you need to return a product, our straightforward policy is designed to make the process hassle-free. We believe in building trust and confidence with our customers, and our return and exchange policy reflects our commitment to your satisfaction.

 

If there is an issue with your order, please contact us and provide a photograph that indicates a problem. We'll reproduce any defective items after verifying the issue.

Return and Refund Policy:

  • We must be contacted within 72 hours from delivery of any defects.

  • We require you to submit a photograph that clearly indicates the problem.

  • We may request that you return 100% of a defective order before we reproduce your order.

  • We will pay for shipping and provide a shipping label if a return is required.

  • We will reproduce or refund your order within 5 days if we verify that there is a quality issue or we made an error.

  • We will use the original production time and shipping method when reproducing an order.

  • All sales are final.

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